With regards to general support:

Our email adress for support is: support(ax) We do not offer instant response or SLA/service level agreement based support services unless you have an agreement with us.

Alhough we offer free get-started support, we may in some support tasks ask for an hourly fee,  which always will be required to be accepted prior to the actual work being done.


You can also contact Ubiquitis support through there e-mail support(ax) or visit their forum where you can find many answers on different question.

Ubiquiti Forum